Fire Detection & Alarms — Early Warning, Lifesaving Protection
Expertly designed and installed fire detection systems that provide rapid alerts, reduce risk, and save lives — keeping homes, workplaces, and public buildings safe across Norfolk & Suffolk.
Fire - Service and Maintenance Packages...
BRONZE
Annual testing to keep your fire alarm compliant and functional.-
Annual fire alarm service (up to 30 devices)
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Functional testing of detectors, call points & sounders
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Control panel inspection and fault check
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Check of power supply and standby batteries
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Service report and certificate of maintenance
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Servicing in line with BS 5839
SILVER
Proactive servicing to reduce false alarms and failures.-
Everything in Bronze, plus.....
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Detector cleaning and sensitivity checks
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Battery replacement for detectors and control panel
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Verification of zone configuration and cause & effect
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Priority scheduling for annual service visits
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Call-out benefit: 10% off engineer labour
GOLD
Increased coverage with more frequent servicing and faster response.-
Everything in Bronze and Silver, plus.....
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Two service visits per year (bi-annual inspection)
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Replacement of standard consumable parts
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Minor fault rectification during service visit (time-limited)
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Enhanced compliance documentation for insurers & audits
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Call-out benefit: 15% off engineer labour Reduced response times
PLATINUM
Total Peace of mind - Complete CCTV support with priority response and full coverage.-
Everything in Bronze, Silver and Gold, plus.....
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Unlimited call-outs for fire alarm faults*
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Emergency response priority
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Out-of-hours support (subject to availability)
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Annual system health review and improvement advice
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Dedicated service contact
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Discounted rates on system upgrades and expansions
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Call-out benefit: Included (fair use policy applies)
Key Features
- Fire detection system design, installation, and commissioning
- BS 5839 Part 1 & 6 compliant installations
- Addressable and conventional alarm systems
- Smoke, heat, and flame detectors
- Automatic and manual call points
Frequently Asked Questions
Yes. All systems comply with BS 5839:2017, the Fire Safety Order, and local fire-authority requirements.
Absolutely. Our engineers can inspect, test, and service both NSS-installed and third-party systems.
Regular maintenance is strongly recommended to keep certification valid and ensure performance in an emergency.
Yes — we design tailored fire solutions for domestic, commercial, and industrial settings.
Tailored Solutions For Your Security Priorities
Every property is unique — from residential flats to complex commercial premises.
NSS designs and maintains fire systems that adapt to your layout, risk level, and compliance needs.
- Emergency Line: 01502 819333
- sales@nsssecurityltd.co.uk
- Norfolk & Suffolk Security LTD, North East Busness Centre, Pinbush Road, Lowestoft
- Office Hours: 09:00am - 17:00pm, Monday to Friday
Overview
At Norfolk & Suffolk Security (NSS), we deliver fully certified fire detection and alarm systems designed to meet strict UK standards and local authority requirements.
From small offices to large industrial facilities, we help organisations achieve full BS 5839 compliance — ensuring fast, reliable detection and instant notification in the event of fire.
Our team handles everything from design and installation to maintenance, certification, and integration with other life-safety systems.
Key Benefits
Rapid Detection
Early warning systems detect smoke or heat before fire spreads.
Regulatory Compliance
All systems installed to BS 5839 and Fire Safety Order standards.
Life Safety First
Designed to protect lives, not just property.
Integration Ready
Compatible with intruder alarms, CCTV, and building management systems.
Our Simple 6-Step Installation Process
Free Site Survey
We evaluate entry points and risk zones.
Tailored Design & Quote
You receive a clear, no-obligation proposal.
Installation
Our certified engineers complete neat, efficient setups.
Testing & Handover
Full system checks and client demonstration.
Monitoring Setup
Optional 24/7 link to our response center.
Aftercare & Servicing
Ongoing support to keep your system in top form.
Let’s make your property safer.
Book a free, no-obligation site survey today — our experts will assess your
needs and recommend the right solution for your home or business.
